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Section 1 of the ''AGA'' defines the terms “abuse” and “neglect” broadly as follows: | Section 1 of the ''AGA'' defines the terms “abuse” and “neglect” broadly as follows: | ||
• | • “Abuse” means the deliberate mistreatment of an adult that causes the adult | ||
(a) physical, mental or emotional harm, or | (a) physical, mental, or emotional harm, or | ||
(b) damage or loss in respect of the adult's financial affairs | (b) damage or loss in respect of the adult's financial affairs, | ||
and includes intimidation, humiliation, physical assault, sexual assault, overmedication, withholding needed medication, censoring mail, invasion or denial of privacy or denial of access to visitors<br> | and includes intimidation, humiliation, physical assault, sexual assault, overmedication, withholding needed medication, censoring mail, invasion or denial of privacy or denial of access to visitors<br> | ||
• | • “Neglect” means any failure to provide necessary care, assistance, guidance or attention to an adult that causes, or is reasonably likely to cause within a short period of time, the adult serious physical, mental or emotional harm or substantial damage or loss in respect of the adult's financial affairs and includes self neglect | ||
== B. Responding to Adult Abuse and Neglect == | == B. Responding to Adult Abuse and Neglect == | ||
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• Does the person appear to lack mental capacity? | • Does the person appear to lack mental capacity? | ||
BC’s PGT office has prepared a useful | BC’s PGT office has prepared a useful "decision tree" to help with deciding where to refer someone who is abused or neglected. The front half is the decision tree itself, a flow chart of where to refer. The back contains a table setting out the response from the three resources – the police, the designated agency, and the PGT’s office. Please see '''Appendix B''' for the Decision Tree. | ||
The CCEL has published the following guiding principles for responding to concerns about abuse, neglect or self-neglect: (''A Practical Guide to Elder Abuse and Neglect Law in Canada'' (2011)). | The CCEL has published the following guiding principles for responding to concerns about abuse, neglect or self-neglect: (''A Practical Guide to Elder Abuse and Neglect Law in Canada'' (2011)). | ||
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'''2. Respect personal values''' | '''2. Respect personal values''' | ||
Respect the personal values, priorities, goals and lifestyle choices the individual. Identify support networks and solutions that suit their individuality. | Respect the personal values, priorities, goals, and lifestyle choices of the individual. Identify support networks and solutions that suit their individuality. | ||
'''3. Recognize the right to make decisions''' | '''3. Recognize the right to make decisions''' | ||
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'''9. Respect rights''' | '''9. Respect rights''' | ||
An appropriate response to abuse, neglect, or risk of abuse or neglect should respect the legal rights of the individual | An appropriate response to abuse, neglect, or risk of abuse or neglect should respect the legal rights of the individual while addressing the need for support, assistance, or protection in practical ways. | ||
'''10. Get informed''' | '''10. Get informed''' | ||
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=== 1. Designated Agencies === | === 1. Designated Agencies === | ||
There is no duty for the general public to report abuse, neglect or risk in BC. However, if an older adult is experiencing, or particularly vulnerable to, abuse, neglect or self-neglect and is unable to access the necessary support or assistance on their own, anyone may notify a Designated Agency (DA). A representative of the DA will then meet with the adult to decide on what steps can be taken. The DAs are legally required under the ''AGA'' to respond to reports of abuse, neglect and self-neglect. The DA process includes involving the adult in decisions about how to seek support and assistance, providing the necessary support and assistance to prevent abuse or neglect, and respecting the right for an adult with capacity to refuse support or assistance. | There is no duty for the general public to report abuse, neglect, or risk in BC. However, if an older adult is experiencing, or particularly vulnerable to, abuse, neglect, or self-neglect and is unable to access the necessary support or assistance on their own, anyone may notify a Designated Agency (DA). A representative of the DA will then meet with the adult to decide on what steps can be taken. The DAs are legally required under the ''AGA'' to respond to reports of abuse, neglect, and self-neglect. The DA process includes involving the adult in decisions about how to seek support and assistance, providing the necessary support and assistance to prevent abuse or neglect, and respecting the right for an adult with capacity to refuse support or assistance. | ||
The DAs are set out in the ''AGA'', and the ''DAR''. They include BC Community Living, Providence Health Care Society, and each of the provincial Health Authorities (i. e. Vancouver Coastal Health, Interior Health, Fraser Health, Vancouver Health Authority and Northern Health Authority). For contact information, refer to section '''II. E: Designated Agencies''' in this chapter. | The DAs are set out in the ''AGA'', and the ''DAR''. They include BC Community Living, Providence Health Care Society, and each of the provincial Health Authorities (i. e. Vancouver Coastal Health, Interior Health, Fraser Health, Vancouver Health Authority, and Northern Health Authority). For contact information, refer to section '''II. E: Designated Agencies''' in this chapter. | ||
A DA must determine whether an adult needs support and assistance if the agency receives a report of abuse or neglect, has reasons to believe that an adult is abused or neglected, or receives a report that the adult’s representative, guardian or monitor has been hindered from visiting or speaking with the adult (''AGA'' s 47). Where an adult is found to be in need of support or assistance, a DA may take any of the following courses of action: (See s 47(3) and s 51 of the ''AGA''). <br> | A DA must determine whether an adult needs support and assistance if the agency receives a report of abuse or neglect, has reasons to believe that an adult is abused or neglected, or receives a report that the adult’s representative, guardian, or monitor has been hindered from visiting or speaking with the adult (''AGA'' s 47). Where an adult is found to be in need of support or assistance, a DA may take any of the following courses of action: (See s 47(3) and s 51 of the ''AGA''). <br> | ||
• Investigate whether abuse or neglect is happening<br> | • Investigate whether abuse or neglect is happening<br> | ||
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Designated Agencies must involve the adult, to the greatest extent possible, in decisions about how to seek support and assistance, and in decisions regarding the provision of support and assistance necessary to prevent abuse or neglect in the future (''AGA'' s 52). DAs are also legally required to respect the right for an adult with capacity to refuse support or assistance (''AGA'' s 2). | Designated Agencies must involve the adult, to the greatest extent possible, in decisions about how to seek support and assistance, and in decisions regarding the provision of support and assistance necessary to prevent abuse or neglect in the future (''AGA'' s 52). DAs are also legally required to respect the right for an adult with capacity to refuse support or assistance (''AGA'' s 2). | ||
Legal professionals need to remember their responsibility to maintain professional conduct and client confidentiality with respect to their clients. There is not a mandatory requirement to report abuse, neglect or self-neglect in BC However, a report to a DA can be made anonymously. | Legal professionals need to remember their responsibility to maintain professional conduct and client confidentiality with respect to their clients. There is not a mandatory requirement to report abuse, neglect, or self-neglect in BC. However, a report to a DA can be made anonymously. | ||
Make sure that the adult has access to all available resources. If the situation is an emergency, '''call 9-1-1'''. If the situation is not an emergency, but the older adult is in need of support and assistance to protect themselves, then you may need to contact a DA. Refer to sections '''II D: Resource Organizations''' and '''II. E: Designated Agencies''' in this chapter for further relevant information, as well as the CCEL tool | Make sure that the adult has access to all available resources. If the situation is an emergency, '''call 9-1-1'''. If the situation is not an emergency, but the older adult is in need of support and assistance to protect themselves, then you may need to contact a DA. Refer to sections '''II D: Resource Organizations''' and '''II. E: Designated Agencies''' in this chapter for further relevant information, as well as the CCEL tool "Elder Abuse and Neglect: What Volunteers Need to Know", found at: | ||
http://www. bcli. org/project/elder-abuse-and-neglect-what-volunteers-need-know | http://www. bcli. org/project/elder-abuse-and-neglect-what-volunteers-need-know | ||
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Although not a designated agency under the ''AGA'', the Public Guardian and Trustee (PGT) has the statutory authority to investigate all situations where there appears to be financial abuse, neglect, or self-neglect. A designated agency discussed above may refer an investigation of abuse to the PGT. | Although not a designated agency under the ''AGA'', the Public Guardian and Trustee (PGT) has the statutory authority to investigate all situations where there appears to be financial abuse, neglect, or self-neglect. A designated agency discussed above may refer an investigation of abuse to the PGT. | ||
The statutory powers, set out in s 17 of the ''PGTA'', allow the PGT to investigate and audit the affairs, dealings and accounts of: | The statutory powers, set out in s 17 of the ''PGTA'', allow the PGT to investigate and audit the affairs, dealings, and accounts of: | ||
• A trust, a beneficiary of which is a young person, an adult who has a guardian, or an adult who does not have a guardian but who is apparently abused or neglected, as defined in the RAA<br> | • A trust, a beneficiary of which is a young person, an adult who has a guardian, or an adult who does not have a guardian but who is apparently abused or neglected, as defined in the RAA<br> | ||
• If the PGT has reason to believe that the interest in the trust, or the assets of the young or adult, may be at risk, or that the representative, guardian or attorney has failed their duties<br> | • If the PGT has reason to believe that the interest in the trust, or the assets of the young or adult, may be at risk, or that the representative, guardian, or attorney has failed their duties<br> | ||
• An adult who does not have a guardian, a representative or an attorney under an EPOA but who is apparently abused or neglected, as defined in the RAA<br> | • An adult who does not have a guardian, a representative, or an attorney under an EPOA but who is apparently abused or neglected, as defined in the RAA<br> | ||
• An attorney under a POA or EPOA, where the PGT has reason to believe assets are at risk or person is not fulfilling their duties <br> | • An attorney under a POA or EPOA, where the PGT has reason to believe assets are at risk or person is not fulfilling their duties <br> | ||
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• Failing to follow the instructions in the RA<br> | • Failing to follow the instructions in the RA<br> | ||
• Incapable of acting as representative or attorney<br> | • Incapable of acting as a representative or attorney<br> | ||
• Failing to fulfill the duties of a representative or attorney <br> | • Failing to fulfill the duties of a representative or attorney <br> | ||
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• Otherwise failing to comply with an RA, or an EPOA | • Otherwise failing to comply with an RA, or an EPOA | ||
Any person can also make an objection to the PGT if there is a reason to believe that fraud, undue pressure or some other form of abuse or neglect is being or was used to induce an adult to make, change or revoke a financial or legal document (''PAA'' s 34(2)(b)), or a Representation Agreement (RAA s 30(1)(b)). | Any person can also make an objection to the PGT if there is a reason to believe that fraud, undue pressure, or some other form of abuse or neglect is being or was used to induce an adult to make, change or revoke a financial or legal document (''PAA'' s 34(2)(b)), or a Representation Agreement (RAA s 30(1)(b)). | ||
On receiving an objection concerning Representation Agreements, the PGT must promptly review the situation and may do one or more of the following (RAA s 30(3)): | On receiving an objection concerning Representation Agreements, the PGT must promptly review the situation and may do one or more of the following (RAA s 30(3)): |
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