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If you have a problem with your landlord, you may be able to resolve the matter by talking to them. If you can’t work it out on your own, you can <span class="noglossary">access</span> '''dispute resolution''' through the Residential Tenancy Branch. | If you have a problem with your landlord, you may be able to resolve the matter by talking to them. If you can’t work it out on your own, you can <span class="noglossary">access</span> '''dispute resolution''' through the Residential Tenancy Branch. | ||
Either you or the landlord can apply for dispute resolution. The process involves a hearing — like a court hearing, but less formal. It’s usually held by teleconference. An independent decision-maker makes a <span class="noglossary">decision</span> in your situation based on the law. You need to have evidence in support of your claims. You and the landlord must follow the <span class="noglossary">decision</span>. | Either you or the landlord can apply for dispute resolution. The process involves a hearing — like a court hearing, but less formal. It’s usually held by teleconference. An independent <span class="noglossary">decision</span>-maker makes a <span class="noglossary">decision</span> in your situation based on the law. You need to have evidence in support of your claims. You and the landlord must follow the <span class="noglossary">decision</span>. | ||
For how dispute resolution works, visit the [https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/solving-problems/dispute-resolution Residential Tenancy Branch] or the [https://tenants.bc.ca/your-tenancy/#dispute-resolution Tenant Resource & Advisory Centre]. | For how dispute resolution works, visit the [https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/solving-problems/dispute-resolution Residential Tenancy Branch] or the [https://tenants.bc.ca/your-tenancy/#dispute-resolution Tenant Resource & Advisory Centre]. |
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