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Once the Commissioner determines a complaint is admissible, they will send a notice of admissibility to the complainant and to the chief constable of the department involved (''Police Act'' s 83(2)). The chief constable must notify the member or former member of the complaint that has been made against them (''Police Act'', s 83(3)), appoint an investigator and, depending on the circumstances of the misconduct alleged, determine whether the matter is suitable for informal resolution. | Once the Commissioner determines a complaint is admissible, they will send a notice of admissibility to the complainant and to the chief constable of the department involved (''Police Act'' s 83(2)). The chief constable must notify the member or former member of the complaint that has been made against them (''Police Act'', s 83(3)), appoint an investigator and, depending on the circumstances of the misconduct alleged, determine whether the matter is suitable for informal resolution. | ||
'''NOTE:''' Complaints about a municipal police department’s policies or about the services it provides, rather than about a particular incident of misconduct, may still be admissible but should be submitted under a different process. Contact the OPCC office directly about these complaints. | :'''NOTE:''' Complaints about a municipal police department’s policies or about the services it provides, rather than about a particular incident of misconduct, may still be admissible but should be submitted under a different process. Contact the OPCC office directly about these complaints. | ||
==== Step 3: Informal Resolution or Mediation ==== | ==== Step 3: Informal Resolution or Mediation ==== |
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