Difference between revisions of "Problem with a Used Car"

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===More on each step===
===More on each step===
'''Step 1. Decide on what you want'''
'''Step 1. Decide on what you want'''
Once you understand your legal rights and options, decide what outcome you're seeking.
:Once you understand your legal rights and options, decide what outcome you're seeking.


Are you hoping to have the vehicle repaired? To get a refund? A discount?
Are you hoping to have the vehicle repaired? To get a refund? A discount?


'''Step 2. Contact the seller directly'''
'''Step 2. Contact the seller directly'''
Try to raise any problems with the seller first.
:Try to raise any problems with the seller first.


If you bought from a dealer, ask to speak to someone with authority, such as a manager or owner. Clearly explain your problem. Let them know the outcome you’re seeking.
If you bought from a dealer, ask to speak to someone with authority, such as a manager or owner. Clearly explain your problem. Let them know the outcome you’re seeking.
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