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Difference between revisions of "Problem with a Used Car"
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Problem with a Used Car (view source)
Revision as of 04:01, 26 September 2023
, 04:01, 26 September 2023→More on each step
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Here’s an example. There’s a free program called the Canadian Motor Vehicle Arbitration Program. It can help you resolve disputes with car makers about defects or a warranty. [https://www.camvap.ca/participating-manufacturers/~english Visit the CMVAP website]. | Here’s an example. There’s a free program called the Canadian Motor Vehicle Arbitration Program. It can help you resolve disputes with car makers about defects or a warranty. [https://www.camvap.ca/participating-manufacturers/~english Visit the CMVAP website]. | ||
'''Step 4. File a complaint (dealer only!)''' | '''Step 4. File a complaint (dealer only!)'''<br> | ||
If you’re buying the vehicle from a dealer, you can file a complaint with the Vehicle Sales Authority of BC. [https://vsabc.ca/consumers/find-help-for-your-issue/make-a-formal-complaint-to-the-vsa/ Visit the VSA website]. | If you’re buying the vehicle from a dealer, you can file a complaint with the Vehicle Sales Authority of BC. [https://vsabc.ca/consumers/find-help-for-your-issue/make-a-formal-complaint-to-the-vsa/ Visit the VSA website]. | ||
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The authority’s website explains who can apply for compensation, what losses the fund covers, and how to file a claim. [https://vsabc.ca/consumers/find-help-for-your-issue/make-a-compensation-fund-claim/ Visit the VSA website to learn more]. | The authority’s website explains who can apply for compensation, what losses the fund covers, and how to file a claim. [https://vsabc.ca/consumers/find-help-for-your-issue/make-a-compensation-fund-claim/ Visit the VSA website to learn more]. | ||
'''Step 5. Contact a consumer agency or industry association (dealer only!) | '''Step 5. Contact a consumer agency or industry association (dealer only!)'''<br> | ||
'''The Better Business Bureau may not be able to solve the problem, but complaining to them can help others avoid problems going forward. | The Better Business Bureau may not be able to solve the problem, but complaining to them can help others avoid problems going forward. | ||
Better Business Bureau | Better Business Bureau | ||
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:Visit NCDA: [https://www.newcardealers.ca/] | :Visit NCDA: [https://www.newcardealers.ca/] | ||
'''Step 6. Take to social media''' | '''Step 6. Take to social media'''<br> | ||
Consider telling your story on social media. Be factual and truthful about what happened — using foul or insulting language may work against you. | Consider telling your story on social media. Be factual and truthful about what happened — using foul or insulting language may work against you. | ||
Social pressure is powerful. The seller may be motivated to make things right to show they’re good citizens (corporate or otherwise). | Social pressure is powerful. The seller may be motivated to make things right to show they’re good citizens (corporate or otherwise). | ||
'''Step 7. Consider legal action''' | '''Step 7. Consider legal action'''<br> | ||
If you can’t solve the problem with the above steps, your next option may be to take legal action. | If you can’t solve the problem with the above steps, your next option may be to take legal action. | ||