Difference between revisions of "Disputing a Credit Card Bill"

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It may take your credit card issuer a few weeks to investigate. In the meantime, keep paying your credit card bill. Otherwise, you may be charged interest on the balance. You should get a refund if your dispute is successful.
It may take your credit card issuer a few weeks to investigate. In the meantime, keep paying your credit card bill. Otherwise, you may be charged interest on the balance. You should get a refund if your dispute is successful.


===Step 5. Contact an ombudsman
===Step 5. Contact an ombudsman===


You may be wondering, ombudsman, what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsman. This is a bank employee who helps customers resolve their disputes with the bank.
You may be wondering, ombudsman, what’s that? It’s a person who resolves complaints from the public. If you’re still having problems, and your credit card was issued by a bank, a further option is the bank ombudsman. This is a bank employee who helps customers resolve their disputes with the bank.
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