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* what you want them to do to fix things | * what you want them to do to fix things | ||
It’s a good idea to start with a template letter. [https://www.peopleslawschool.ca/ | It’s a good idea to start with a template letter. [https://www.peopleslawschool.ca/category/consumer/consumer-templates/ We have some templates that might help]. | ||
===Step 3. Contact a consumer protection agency=== | ===Step 3. Contact a consumer protection agency=== |
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