Difference between revisions of "Making a Purchase"

Making a Purchase (view source)

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 ===Step 3: File a complaint===
-If you still do not get a satisfactory response from the store or company, you can file a complaint. Here are some places where you can file a complaint:
+If you still do not get a satisfactory response from the store or company, you can file a complaint. One option you have for  filing a complaint:
-:*'''Consumer Protection BC''' deals with complaints related to consumer problems. Visit [http://consumerprotectionbc.ca consumerprotectionbc.ca], look under "Help for Consumers" and select "Resolving Problems".
+:*'''Better Business Bureau (BBB)''' receives complaints about local businesses. Visit [http://mbc.bbb.org/consumers mbc.bbb.org/consumers] and look under "Complaints".
-:*'''Better Business Bureau (BBB)''' receives complaints about local businesses. Visit [http://mbc.bbb.org/consumers mbc.bbb.org/consumers] and look under "Complaints".
+You may also contact Consumer Protection BC for information and referrals on where you may file a complaint about a specific business type. Visit [http://consumerprotectionbc.ca consumerprotectionbc.ca], look under "[http://www.consumerprotectionbc.ca/consumers-alias/help-for-how-can-we-help Help for Consumers]" and select "Resolving Problems".
 ==Small Claims Court==