Consumer Law Lesson Module
This lesson module is for teaching newcomers about consumer laws in British Columbia.
Reading material
The learner should read the sections Problems with a Purchase, Problems with Home Repairs, Someone Owes You Money, and Problems with Debt.
Instructional packages
Consumer Law Instructional Package: Consumer Problems and How to Make Complaints, CLB 5-6 level: Instructional package on problems with consumer purchases and how to make a complaint, including activities, worksheets, and self-assessment tool:
- Download in Word format (.docx)
- Download in PDF format (PDF)
Consumer Law Instructional Package: Problems, Repairs and Debts, CLB 7-8 level: Instructional package on problems with home repairs and consumer debt, including activities, worksheets, and self-assessment tool:
- Download in Word format (.docx)
- Download in PDF format (PDF)
Consumer Law Listening Package: Listening package on making a consumer complaint, including activities and worksheets:
- Download in Word format (.docx)
- Download in PDF format (PDF)
Quiz
Invite the learner to try a short Consumer Law Quiz (optional).
Media resources
| This information applies to British Columbia, Canada. Last reviewed for legal accuracy by People's Law School, 2014. |
 Law-Related ESL Lessons © People's Law School is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International Licence.
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